That's an IP ban. If you were mute-evading that would most likely be the reason.
New rules have been updated and you can only be banned for mute evade if you broke the same rule when you were first muted.
So let's say you were muted for Flooding. If you mute evade, you can only be banned if you're caught for flooding again.
If you have a problem with your ban, please contact Hallu either on here or Discord and they can solve your concerns.
Thread closed.