Community Platform Bugs

Hi, I also have a problem...For some unknown reason I cannot put a photo as a cover photo. The requirements for that photo are compatible, but I cannot put it. When I try putting it, it says that an error occurred.
 

Quicksand

Retired ES Staff
Hi, I also have a problem...For some unknown reason I cannot put a photo as a cover photo. The requirements for that photo are compatible, but I cannot put it. When I try putting it, it says that an error occurred.
Maybe that image was more than 4000 kilobytes, it happens when i try to put a high quality gif as a cover
 
Maybe that image was more than 4000 kilobytes, it happens when i try to put a high quality gif as a cover
So it cannot be put? =(
 

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Hi, I also have a problem...For some unknown reason I cannot put a photo as a cover photo. The requirements for that photo are compatible, but I cannot put it. When I try putting it, it says that an error occurred.
I could be wrong but for cover photos, it needs to be a certain size. I believe it was 815 x 315, something along those lines.
 

Jay

Active Mouse
Similar problem happened with me as well, i put an image up on my cover photo, and I had for few days until all of a sudden it was removed, I dont know how this happened but i ended up changing my cover photo and now everything is fine.
 
It's all now solved guys, I just had to edit it in LunaPic, thank you for your help 😊🙌
 
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